This Privacy Policy explains how Techsw (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details such as name, email address, shipping address, and phone number
- Payment-related information (processed securely by third-party providers)
- Order details and transaction history
- Device and usage data such as IP address, browser type, and pages visited
We only collect information that is necessary to provide our services.
2. How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and unauthorized transactions
We do not sell or rent your personal data to third parties.
3. Payment Processing
All payments on our website are processed securely by Stripe and PayPal.
We do not store or have access to your full payment details.
These payment providers handle your information in accordance with their own privacy policies and security standards.
4. Sharing Your Information
We may share your personal information only when necessary, including with:
- Payment processors (Stripe, PayPal)
- Shipping and logistics partners
- Service providers assisting with website operations
- Legal or regulatory authorities when required by law
All third parties are required to handle your data securely and lawfully.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyze traffic and user behavior
- Improve user experience
You can control or disable cookies through your browser settings.
6. Data Protection & Security
We take reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.
While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.
7. Your Rights (GDPR & Consumer Rights)
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
To exercise these rights, please contact us.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
9. International Data Transfers
As a UK-registered company serving customers internationally, your information may be transferred and processed outside your country of residence.
We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
Any updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.